Körber’s comprehensive services portfolio will ensure maximum uptime and availability of your equipment. Our experts will help you to maintain operational efficiencies, reduce cost and eliminate downtime across your organization. Ultimately, Körber services and spare parts will increase the operational reliability of your plant, while ensuring the lowest possible total cost of ownership.
When it comes to optimizing your operations and maximizing productivity, you face certain challenges:
Lifecycle Support and Services includes maintenance and repairs from our dedicated on-site technical support team. With a hotline agreement, you get direct access to our technical support hotline experts, who can remotely access your intralogistics system to fix issues, whenever that’s appropriate.
Using Körber spare parts effectively protects the operational reliability of your plant and ensures the lowest possible total cost of ownership.
We partner with our customers for the entire life cycle of the products purchased from Körber – from initial discussions and consulting assistance, delivery and installation, to maintenance, support and improvements. We have the expertise and the ability to secure the uptime, optimization and availability of your equipment.
Our service support offerings are designed to maximize uptime and availability across your entire supply chain operations.
We offer standard agreements whereby you call us when you need us and we charge by the hour. We also provide long-term maintenance plans for 3–5 years.
Körber can provide you with a technical support team if you don’t already have one. You can contact us via our hotline. We also offer maintenance services and technical or operational on-site support.
The Körber difference
For more than 30 years, Körber has been at the forefront of the supply chain logistics market. No other company has such a deep and extensive understanding of the warehouse industry. Our Lifecycle Support and Services team taps into this unrivalled knowledge to help our customers optimize their business operations, reduce costs and minimize downtime.
This plant has 22 different production lines for 200 tons of consumer packed meat products per day. Körber provides preventive maintenance every 6 months. A month before each scheduled visit, Körber’s support team examines the system for maintenance issues, and then returns with any parts required to complete the service.