Field Services

Technical audits have to be carried out on a regular basis. An essential activity that ensures that all critical automated systems are fault-free and are performing at their best. It is through these audits or inspections that we identify the need for repairs, future maintenance operations and spare parts. During technical audits optimization opportunities are also discovered which establish the basis for long-term product-specific lifecycle plans.

Safety inspections and periodical certifications, for instance for rail-dependent storage and retrieval equipment or steel static storage systems, ensure full compliance with country specific health and safety requirements. Our team of service engineers evaluates if all legal obligations are being followed and add extra value by ensuring the safety of workers and equipment.

Recurring safety inspections also improve compliance with international safety standards and reduce liability risks. All this helps to ensure high system availability and increased business sustainability, with the regular delivery of reports with detailed information on the current state of installations and identification of critical and areas of improvement.

A type of planned maintenance that includes both time-dependent and event-triggered maintenance. Preventive procedures ensure that machines and assets keep functioning without the risk of major technical degradations or failures that affect system efficiency. We also offer maintenance programs tailored to specific equipment requirements and operational demands.

Besides regular inspections, audits, and predictive maintenance, our services portfolio offers corrective maintenance activities. Our support team is available 24/7 to diagnose and remotely solve any kind of issue with minimum disturbance. In the case that it is required an onsite intervention, then a team of field service technicians is dispatched to better assess and solve the situation.