Pet Lovers’ Centre

Headquartered in Singapore, Pet Lovers Centre is the largest pet care retail chain in Southeast Asia.

Location: Singapore

Industry: Retail & E-Commerce

Challenges:

Upon reviewing its current operations and in order to increase manpower, efficiency, and warehouse storage space, Pet Lovers Centre decided to adopt automation technology. Challenges of the project included:

• Using rider reach trucks to store pallets was very time-consuming and products were prone to damage due to manual handling.
• An increase in the number of products and business volume called for the need to increase storage capacity in the existing warehouse.

Solutions Implemented:

Ths project included the following elements:

• Automatic equipment
• Multi deep high bay racking
• WMS/MFC software

Benefits:

The WMS software provides a seamless interface with Pet Lovers Centre’s host system to manage the receiving of incoming goods and outbound orders. Information is collected and compiled into a centralised database so that Pet Lovers Centre can track inventory movement. Further, the customised multi deep automated storage system has been able to:

• Drive efficiencies and achieve greater productivity
• Deliver real-time visibility to Pet Lovers Centre across its warehousing operations
• Enhance accurate and on-time deliveries to various outlets as well as to customers’ homes
• Optimize usage of the space in the existing odd-shaped warehouse
• Double the storage capacity as compared to a traditional warehouse with conventional racking