While there are still businesses operating in Covid-19 survival mode, in 2023, we need to move on from that way of thinking and take our supply chains forward.
The last few years have shown how fragile the global supply chain can be. And, while the supply chain isn’t fixed, nor is it close to being ‘back to normal’, compared to 12 months ago we are in a considerably better position than what we experienced at the height of the pandemic.
Post-Covid-19 we realise that the consumer drives everything. From the push for greener supply chains, to retail events that are changing the definition of “peak”, the need for a flexible, agile supply chain is forcing businesses to step out of survival mode and build an innovative and connected supply chain to guarantee growth in our ever-changing world.
Driven by e-commerce and social distancing measures, the pandemic forced retailers to prepare their business for our “new normal".
Growth mode: On
To cope with peak pressures and the increasing demand on our supply chains, we are seeing many operators mature their approach to how they adopt technologies. One of the biggest takeaways we will see in 2023 and beyond - certainly from the big corporations – is that there will be a longer, wider view of the technology they are embracing and how that impacts their entire business.
Pre-pandemic, automation was the flavour of the month for many years. However, any big plans were put on hold as we reacted to cope with the strains of the pandemic. During this time, supply chains were forced to implement technology systems out of necessity, as social distancing measures impacted staff levels and demand levels soared.
As we look to switch back to growth mode, supply chains will need to approach the way they implement technology differently. “That’ll do” will no longer work. Moving forward, we must understand that our technology systems must be an end-to-end solution.