Today, customers demand short delivery times, and have come to expect next-day, or even same-day delivery, as well as detailed visibility into their delivery’s progress. Transportation providers must operate at peak performance and enable transparency for their customers and recipients alike. Trying to accomplish this with manual, paper-based delivery systems presents major challenges:
Our Proof of Delivery solution digitizes and collects information about the delivery progress, including digital signatures, and then makes it available in real time to all stakeholders.
Drivers use a mobile application to record, communicate and transmit all activities related to deliveries, returns and returnable goods. This information is then shared, via a secure web portal, with transportation providers, customers and recipients. They also receive continual updates of the delivery status, from the distribution center to the point of delivery.
The resulting transparency also enables accurate invoicing and processing of customer complaints, and allows you to optimize delivery processes. Our Proof of Delivery solution also offers complete deployment flexibility: it is available as a standalone solution, or it can be integrated into your existing supply chain applications from Körber, SAP or other vendors. In addition, customers can host the solution’s backend and web-based portal in Körber’s cloud or on their premises.
Transportation service providers who have already deployed a proof of delivery solution can use our EDI component to exchange data with customers.
Key capabilities include:
Customers, recipients and other stakeholders receive real-time status information, including delivery notes, pictures of damages, and various reports through the customer portal.
Proof of Delivery creates total transparency during the “last mile” of the supply chain. This allows you to optimize deliveries, improve associated processes and increase productivity of your drivers.
Our proven, mature Proof of Delivery solution offers extensive functionality for B2B and B2C deliveries. Unlike solutions from many other vendors, it can be integrated seamlessly into supply chain solutions from Körber, SAP or other vendors, to enable end-to-end visibility of your supply chain processes, all the way to the point of delivery.
Whatever deployment scenario you choose, the resulting transparency and actionable insights will provide significant added value for you, your customers and your supply chain partners.
Germany’s leading roof system provider relies on Körber’s Proof of Delivery app to deliver goods for 80,000 construction sites per year.