Create frictionless order experience for customers by setting the right expectations of delivery upfront, monitoring shipment of delivery and enabling seamless returns with Körber's suite of shipment experience solutions. Defining your brand promise ensures customer satisfaction and fosters brand loyalty, extending the lifetime value of your customers.
Ensure your stores and distribution centers are prepared with timely delivery information so they can meet customer expectations. Provide order information including the number of packages being received, the receiving date and package contents.
Offer your customers a branded shipping experience with the constant, detailed updates they are looking for. Körber's track-and-trace software, is a robust and easy-to-use order and shipping management system that provides both customers and retailers real-time visibility to order and shipping status.