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Make omnichannel fulfillment your competitive advantage & brand differentiator

Enable buy, return and fulfill anywhere commerce with a mission-critical focus on keeping your customer promise, while fostering omnichannel fulfillment profitability.

Deliver the fulfillment options your customers expect with a comprehensive omnichannel fulfillment strategy

We make omnichannel fulfillment easy and intuitive for both your customers and associates.


Körber's omnichannel fulfillment solutions deliver the capabilities omnichannel retailers need to easily scale fulfillment options, including BOPIS/BORIS, curbside, ship to/from store, dropship, dark store fulfillment and mobile fulfillment.

Rapidly Scale

Our clients rapidly and easily scale fulfillment options across their networks with our agile OMS. Associate training happens in minutes versus days and weeks.

Personalize Experiences

We accelerate the customer experience by making it easy for your customer care and store associates to deliver a personalized brand experience across channels and locations.

Manage Customer Expectations

Our OMS manages the customer experience from pre-cart to post-order fulfillment, including inventory visibility, order visibility and shipment experience management.

Accelerate your omnichannel order fulfillment execution

Provide your teams full control over how and when order fulfillment gets done — whether from a store, distribution center or third-party vendor — with intuitive user flows and flexible integrations to all leading carriers.

Ship to/from Store

Optimally leverage store associates and on-hand store inventory to fulfill from the store while reducing fulfillment costs.

Curbside Pickup

Offer customers the convenience of easily picking up contactless orders from the store without the need to leave their vehicle. 

Micro Fulfillment

Quickly fulfill omnichannel orders in dark stores or micro fulfillment centers without the frequent interruptions to provide in-store service to customers.


Buy Online, Pick-up in Store (BOPIS) / Buy Online, Return in Store (BORIS) can decrease business costs. Store fulfillment is the most profitable fulfillment option. Retailers that strategically nudge customers to BOPIS realize more add-on sales, provide a more personalized brand interaction and avoid last-mile fulfillment costs. 

Mobile Fulfillment

Power your associates with the ability to fulfill omnichannel orders quickly and easily via mobile devices.

Omnichannel Fulfilment FAQs

Omnichannel fulfillment offers businesses the ability to fulfill orders from anywhere in their network, including warehouses and stores, by providing inventory visibility and availability across channels. To accomplish this requires synched data across different sources and solutions to offer a streamlined view of inventory and orders. Omnichannel fulfillment is very different from a traditional fulfillment model, where orders are filled from a single warehouse with little room for flexibility and the inability to maximize the retailer’s resources. In contrast, an omnichannel fulfillment model provides the optimal options to complete an order by maximizing strategies and resources.


There are multiple benefits that omnichannel fulfillment offers businesses, including:


Reducing inventory costs

Omnichannel fulfillment requires synchronization of data, which provides businesses additional insight into how much inventory is needed at any given time. This prevents overstocking, minimizes markdowns and reduces stagnant inventory taking up space on warehouse shelves.

Customer satisfaction

In today’s fast-paced retail environment, customers expect to get the correct product in a timely manner. Late deliveries and incorrect orders can quickly drive down customer retention, causing profit losses. Omnichannel order fulfillment ensures that customer orders are fulfilled correctly and in a timely manner, thus increasing customer retention and overall profits.

Real-time reporting

Omnichannel fulfillment enables monitoring of fulfillment center and warehouse performance in real-time. Accurate and quick reports provide key insights into performance metrics.

Increased revenue

The ability to distribute products across multiple channels enables organizations to target new market opportunities, increasing sales and profits.

Enhances brand reputation

Utilizing multiple distribution channels to deliver orders accurately and quickly helps your brand stand out to customers in a sea of competitors.


Omnichannel flow paths refer to different order flows across an omnichannel environment, including:


Buy online, pickup in store (BOPIS)

Customers purchase online and choose their desired store to easily pick up their order. This gets the product into the customers’ hands at a much faster rate. It also helps lower operating costs for the company.

Curbside Pickup

Customers purchase online and pick up their order from the store in a contact-free process, allowing them to stay in their vehicle.

Dark Store Fulfillment

Dark stores or micro-fulfillment centers are converted from shut down brick-and-mortar store locations. These locations are not open to visitors, allowing more space for store inventory and the opportunity to quickly fulfill orders without interruption.

Ship from Store

Optimally leverage store associates and on-hand store inventory to fulfill from the store while reducing fulfillment costs.


Dropship is a cost-effective order fulfillment model that allows retailers to help eliminate fulfillment and inventory issues by utilizing a dropship vendor to process online orders for customers quickly and efficiently. 


Omnichannel order fulfillment is a strategy with a multichannel approach to selling. It allows consumers to experience a seamless purchase experience. Implementing an omnichannel fulfillment strategy requires the integration of back-end processes like distribution, communication and inventory channels to fulfill orders most efficiently. Getting the most from your enterprise requires embracing the various channels from which order fulfillment can occur.


Maximizing where orders are fulfilled is how your company can reap some of the biggest savings by investing in omnichannel solutions. Assessing the easiest method to get items to customers comes down to the quickest and most inexpensive route. These routes can be a retail store, vendor, DC, 3PL or in-store pickup. Any of these options can be used to deliver items efficiently to customers, so long as thresholds are in place to manage inventory and available labor. Using these routes in situations that reduce your company’s costs and increase the speed in which customers receive their orders betters inventory allotment, reduces shipping costs and removes obstacles associated with limited fulfillment options.

KPI and numbers

Our end-to-end commerce and supply chain solutions expertise offers our customers the unmatched retail domain expertise necessary to bridge digital and physical commerce. 


Years of in-house OMS expertise


The industry's first unified commerce platform built as microservices


Global clients


Global omnichannel and

supply chain consultants

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