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Contact us is the largest wine e-commerce retailer in Latin America and the 3rd largest in the world. Today it is also the largest wine club in the world. 

Location: Brazil

Industry: Retail & E-Commerce


The company had processes without traceability, difficulty in preparing KPIs, unbalanced phases (picking, packing and shipping), and low inventory accuracy. To expand, needed to:

  • Implement a WMS in a constantly changing environment
  • Achieve the flexibility necessary to meet the requirements of E-Commerce
  • Increase productivity

Solutions Implemented: implemented:

  • Körber Warehouse Advantage


With their new WMS, experienced:

  • An increase of 7% of orders assembled on time
  • 20% increase in productivity
  • 48% reduction in order assembly cycle time
  • 36-hour gain in inventory execution speed
  • The capability to replicate the WMS system with the same functionality as the first CD

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