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Optimizing end user experience
in eCommerce

Titan Brands is an online retail company, specializing in commercial and farm attachments, loading ramps, fitness equipment and various outdoor items. Titan Brands is one of the top 30 fastest growing eCommerce retailers in the US.

Industry: eCommerce Retail
Location: Memphis, Tennessee, USA

Challenges

As one of the fasted growing eCommerce retailers, Titan Brands knew it needed to build a strong foundation for the future. This meant:

  • A goal of "order-to-ship cycle" within hours to replace the current service level of days
  • Optimizing fulfillment operations
  • Increase labor productivity in the distribution center (DC)

Solutions implemented

To achieve this competitive fulfillment goal, Titan implemented the following solutions:

  • Titan selected Körber’s Warehouse Management System (WMS) to optimize fulfillment and labor productivit
  • Körber's Order Management Solution (OMS) will provide enterprise visibility to inventory available to promise (ATP)
  • The OMS will additionally help with shipment experience management

Benefits

The combined solution of Körber’s WMS and OMS will:

  • Reinvent Titan's supply chain
  • Transform complexity into a strategic differentiator
  • Reduce order-to-ship cycle to hours vs days

The Story

Since its founding in 2005, Titan Brands has experienced rapid eCommerce growth in the US. The online-based retailer sells over 3,000 different products to businesses and consumers across the US and Canada. Titan’s goal is to expand into four regional distribution centers (DC) to manage demand. With the goal of reducing order-to-ship cycle times from days to hours, Titan teamed up with Körber to implement two new solutions. Adding both the WMS and OMS will reinvent Titan’s supply chain and transform its complexity into a strategic differentiator.

Case Study

End customer experience

Titan Brands optimizes its end user experience in eCommerce with WMS

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Press Release

Körber acquires enVista’s omnichannel Enspire Commerce™ platform

Acquisition moves Kӧrber’s strategy forward to become the global supply chain software champion.

Infographic

Warehouse Management Systems

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