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Pets at Home

Pets at Home provides the ultimate pet shopping experience, offering pet food, toys, and accessories at great value prices.

Location: UK

Industry: Retail & E-Commerce

Challenges:

Pets at Home needed a new warehouse picking system that would:

  • Provide the scalability to expand the business
  • Increase efficiency

Solutions Implemented:

The Körber team worked closely with Pets at Home to convert their existing RF interface into a Talkman interface. Pets at Home implemented:

  • The Talkman T2 solution

Benefits:

As far as accuracy and productivity are concerned, the results have exceeded all expectations. In particular, the Talkman system has:

  • Increased productivity by 40%
  • Virtually eliminated picking errors, with 99.9% accuracy
  • Removed the need for scanners, order sheets, clipboards, or any other handheld devices
  • Improved worker safety
  • Massively reduced damage to equipment, dramatically reducing the cost and time of returns and repairs
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