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Peet's Coffee

Since establishing the first coffee shop in 1966, Peet’s Coffee and Tea Company has become a billion-dollar enterprise.

Industry: Coffee

Location: North America/Global

Case study: Peet’s Coffee

Grind to Streamlined: K.Motion Direct Store Delivery scales, future-proofs Peet’s Coffee.


Peet’s Coffee needed to eliminate its reliance on pen/pencil paperwork. The company’s challenges included:

  • Manual transcription led to error-prone processes
  • Lack of streamlining led to inefficient order-taking, stocking, and adjustment processes

Solutions Implemented:

Peet’s needed to streamline sales and delivery solutions. To meet these demands, it implemented:

  • Direct Store Delivery
  • OmniTech Sales 


Körber’s solutions enabled Peet’s to reduce errors and downtime. This included:

  • Near-total elimination of downtime
  • Significant error reduction

Peet’s Coffee is extremely happy with HighJump DSD, stating that the company can do more than he had ever imagined given the system’s intrinsic power and the accommodating nature of HighJump’s personnel.

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